HotelClub Consumer Survey Rates Location as Key Factor in Choosing a Hotel

Released on = April 22, 2007, 11:10 pm

Press Release Author = HotelClub

Industry = Consumer Services

Press Release Summary = Location is a key factor in booking a hotel by costumers,
next to cleanliness and pricing, according to a recent consumer ratings and reviews
survey by leading accommodation specialist HotelClub (www.hotelclub.net).

Press Release Body = Whether it's a 5 star resort or a 2 star hotel, HotelClub
customers rate location as the number one deciding factor when booking a hotel.*
Cleanliness and Pricing ranked second and third respectively in the consumer survey,
according to leading online accommodation specialist HotelClub (www.HotelClub.net).

In a unique twist, French customers gave cleanliness the number one rating over
location. The average rating given by HotelClub users is 3.8 out of 5. On average
four star hotels are performing above their star ratings, whilst 4.5 & 5 star hotels
are performing within their star rating.

CRITERIA - AVERAGE RATING
Location - 4.16
Cleanliness - 3.95
Pricing - 3.78
Service - 3.78
Facilities - 3.60
*Source: HotelClub Consumer Ratings & Reviews 1 Jan - 31 Dec 2006

The most ratings & reviews received were for three and four star properties -
indicating that HotelClub customers are savvy consumers - on the hunt for a genuine
deal or value for money from their hotel stay.

UK Customers are leaders in submitting ratings and reviews with over 16,000 reviews,
giving hotels an average rating of 4.04 out of 5.* Australian customers are a close
second with over 13,000 reviews and also giving hotels an average rating of 4.04 out
of 5.*

COUNTRY - AVERAGE RATING OF A HOTEL
Australia - 4.04
France - 3.97
Germany - 3.94
Hong Kong - 3.63
Italy - 3.83
Japan - 3.64
Singapore - 3.70
Spain - 3.95
United Kingdom - 4.04
*Source: HotelClub Consumer Ratings & Reviews 1 Jan - 31 Dec 2006

HotelClub's customer survey is based on ratings and reviews from HotelClub customers
who have actually stayed in hotels booked on HotelClub. Consumers are asked to rate
the properties on a one to five scale based on cleanliness, facilities, service,
location and price; they also have free text where they can comment on any aspect of
their booking although this information does not influence the rating. These
results are then published online at www.hotelclub.net/hotel.reservations/ on each
hotel's page. There is currently over 3.5 Million ratings and reviews on the site
including over 1 million comments, with more ratings and reviews added daily.

In addition to this survey, HotelClub seeks feedback from customers and consumers
worldwide to find the 'Best Hotels & Resorts' in a particular destination. The
HotelClub Great Britain and Ireland Best Hotels survey nominations closed last 15
April 2007. This survey is the third of its kind, following on from two highly
successful HotelClub Asian survey and HotelClub Oceanic survey, each receiving over
50,000 votes.

In the 'Best Hotels & Resorts Survey' consumers are asked to vote for hotels based
on the following criteria and score out of 10 (with 10 equalling the best):
ambience, family friendliness, rooms, restaurant facilities, cleanliness, business
facilities, location, leisure facilities, staff attitude and value for money.
Consumers also have the chance to win a variety of travel prizes.

*Source: HotelClub Consumer Ratings & Reviews received during the period of 1 Jan
-31 Dec 2006

About HotelClub
HotelClub (www.HotelClub.net) is a global accommodation specialist website offering
hotel bookings for up to 12 months in advance. It offers users the choice of over
25,000 hotels - at savings of up to 60% - in 120countries and 3,800 cities
worldwide. HotelClub is available in twelve languages - Chinese, English, French,
German, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Swedish and Thai.
HotelClub is a truly global website offering its customers access through country
specific sites in 10 countries including HotelClub.com, HotelClub.com.au,
HotelClub.de, HotelClub.fr, HotelClub.it, HotelClub.es and HotelClub.co.uk.
HotelClub, is operated by Flairview Travel, a Travelport brand. Travelport is one of
the largest and most geographically diverse travel companies, dedicated to creating
the exceptional travel experiences the world demands.

Web Site = http://www.hotelclub.net/

Contact Details = Jennifer Croooks
Jennifer.Crooks@flairview.com
Public Relations Manager
+61 2 8263 5106
http://www.hotelclub.net/hotel.reservations/

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